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Política de reembolso y devolución

At Chacktok, we want you to be satisfied with your purchase. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy within 14 working days of the purchase date. To initiate a return, please email with your order number and reason for the return.

Eligibility for Returns and Refunds:

To be eligible for a return and refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return or refund if the item has been used or is not in its original condition.

Time Limit for Accepting Returns:

The time limit for accepting returns is 14 working days from the date of purchase.

Refund Processing Time:

We will process your refund within 2 working days of receiving the returned item.

Shipping Costs:

If the product is faulty, we will bear the shipping cost for returning the item. However, if the product is good and you want to return it for any other reason, the customer will bear the shipping cost.

Contact Information:

For any questions or concerns regarding returns and refunds, please email us at

Si su producto cumple con los requisitos de devolución, devuelva la mercancía a la siguiente dirección:
4980 Eucalyptus Ave
Chino CA 91710
Estados Unidos

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