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Conditions de vente

Payments

Before making a purchase, please ensure you have read and understood our terms and conditions. These include pre- and post-purchase conditions, payment methods, and any costs the user is responsible for before and after the purchase.

Pre-Purchase Conditions:

Before making a purchase, please ensure you have read and understood our product descriptions, shipping times, and shipping costs.

Post-Purchase Conditions:

After making a purchase, please ensure you have read and understood our return and refund policy. If you need to cancel your order, please email us at marketing@chacktok.com as soon as possible. If the order has already been shipped, we may not be able to cancel it.

Costs:

The cost of the product and any applicable taxes and shipping costs will be clearly displayed at checkout. The customer is responsible for any customs fees or taxes that may be applied to international orders.

Payment Methods:

We accept payment via credit or debit card, PayPal, or Affirm.

Payment Disputes:

Any payment dispute made through your payment provider after a payment has been processed is considered a breach of this contract, and may result in immediate termination of your account including loss of access and deletion of all data stored for the associated user(s) on the platform, including photos/videos, customer data, event data, and so on.

Politique de remboursement et de retour

Eligibility for Returns and Refunds:

To be eligible for a return and refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a return or refund if the item has been used or is not in its original condition.

Time Limit for Accepting Returns:

The time limit for accepting returns is 14 working days from the date of purchase.

Refund Processing Time:

We will process your refund within 2 working days of receiving the returned item.

Shipping Costs:

If the product is faulty, we will bear the shipping cost for returning the item. However, if the product is good and you want to return it for any other reason, the customer will bear the shipping cost.

Contact Information:

For any questions or concerns regarding returns and refunds, please email us at support@chacktok.com.

Si votre produit répond aux exigences de retour, veuillez renvoyer les marchandises à l’adresse suivante:

Chacktock.com
4980 Eucalyptus Ave
Chino CA 91710
États – Unis

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